Privacy Policy

 

Finerlifes (hereinafter referred to as “we”) values and respects your personal information. This privacy policy explains how information is collected, used, stored, and protected when you use our online store, as well as the rights available to you.

1. Scope of this policy

This privacy policy applies to information generated when you access and use our website, browse products, place orders, complete payments, and communicate with us. All data processing activities are limited to our online services.

2. Information collection methods and cookies

We may collect information that you voluntarily provide as well as information obtained through technical means. Cookies are used to support essential website functions, maintain page stability, and ensure a continuous browsing experience.

3. Information use and sharing

Collected information is used solely for order processing, customer communication, service improvement, and normal website operation. We do not use information beyond these purposes, nor do we share information unnecessarily.

4. Data storage and cookies authorization

Information is stored in a reasonable and secure manner and retained only for the period necessary to achieve its intended purpose. The use of cookies is based on user awareness and authorization and is intended to support website functionality and performance.

5. User rights

You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw previously granted permissions within a reasonable scope. Requests may be submitted through our official contact channels.

6. Legal basis for data processing under GDPR policy

We process personal data based on the following lawful grounds under GDPR policy:

• Performance of a contract: to process orders and provide purchased services
• Explicit consent: for newsletter subscriptions and marketing communications
• Compliance with legal obligations: for tax, accounting, and regulatory purposes
• Legitimate interests: to improve user experience and prevent fraud

7. Policy updates

This privacy policy may be updated to reflect changes in services or operations. Updated content will be published on the website and will take effect immediately.

8. Contact information

Contact address: 6430 West English Meadows Drive, Unit G203, Greenfield, WI 53220, United States
Customer service phone: +1 (516) 993-4893
Customer service email: hello@finerlifes.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (CT)