GDPR Policy
Finerlifes (hereinafter referred to as “we”) respects personal information and is committed to transparent and responsible data handling. This GDPR Policy explains how personal data is collected, used, stored, and protected when you interact with our online store.
1. Scope of this policy
This policy applies to personal data generated through website browsing, order placement, customer communication, and other interactions related to our online services.
2. Types of information collected
We may collect information such as names, contact details, order records, payment references, and basic technical data required to operate the website and provide requested services.
3. Methods of data collection
Information is collected when you place an order, contact us, submit inquiries, or interact with website functions necessary for normal operation.
4. Purpose of data use
Collected data is used to process orders, deliver purchased services, respond to requests, manage customer communication, and maintain website stability and performance.
5. Use and sharing of information
Personal data is used only within the scope required to provide services and support internal operations. Information is not shared beyond what is necessary for order fulfillment and essential operational support.
6. Data storage and retention
Personal data is stored securely and retained only for the period required to fulfill its intended purpose. Retention duration is determined based on service and operational needs.
7. Cookies and user awareness
Cookies may be used to support website functionality, improve navigation, and ensure smooth access. Cookie usage is based on user awareness and acknowledgment during website interaction.
8. User rights
You have the right to request access to your personal data, request correction or deletion, and withdraw previously granted permissions. Requests may be submitted through our contact channels.
9. GDPR policy legal basis
Personal data is processed in accordance with GDPR policy principles, including performance of contracts for order handling, explicit consent for communications, compliance with operational obligations, and legitimate interests such as service improvement and fraud prevention.
10. Data protection measures
We apply appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, or misuse.
11. Policy updates
This GDPR Policy may be updated periodically to reflect changes in services or operations. Updated versions will be published on this page when applicable.
12. Contact information
Contact address: 6430 West English Meadows Drive, Unit G203, Greenfield, WI 53220, United States
Customer service phone: +1 (516) 993-4893
Customer service email: hello@finerlifes.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (CT)